Posted: Tuesday, September 26, 2017 6:13 PM
POSITION SUMMARY: The intent of this essential position is to provide front-line customer service to all agency visitors by staffing the receptionist area, provide data entry support, and administrative support for staff when needed. The Receptionist is responsible for the front office/receptionist operations and providing general clerical support. The Receptionist is often the first point of contact for all phone/in-person visitors. ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to providing customer service filing, sorting, coordinating mail, utilizing a computer for data entry, conducting research, interacting with others, coordinating multiple schedules and proofreading. MAJOR AREAS OF RESPONSIBILITY: Oversee the operations of the receptionist duties, including but not limited to, greeting in-person visitors and answering incoming phone calls Manage office by ordering supplies and maintaining office equipment Schedule appointments, if applicable Provide assistance to office staff as needed, including tracking of various items and maintaining data in computer; Prepare reports based on data Coordinate back up staffing for front-end/reception services Work with IT to set up technology as needed for meetings and new staff Courier mail between offices, if applicable Assist staff with mailing needs, including sending and tracking mailing and sorting and ensuring proper delivery of mail/packages to appropriate staff Organize and maintain meeting rooms and lobby magazines, pamphlets, and other materials Ensure that the office is kept tidy and work with appropriate staff as cleaning or other services are needed Responsible for scheduling conference rooms and meetings, including the use of space for external groups Write/draft and type correspondence, reports, minutes, newsletters, and other documents EDUCATION/LICENSURE High School degree or equivalent KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS: Minimum of two years of similar experience preferred Strong oral and written communications abilities, including drafting correspondence. Experience with and ability to provide high quality customer service. Must be courteous, friendly and customer-focused. Experience with data collection and data entry Ability to operate a multi-line telephone system. Must have strong time-management skills and ability to manage multiple projects and tasks. Must have excellent typing and database entry skills along with good communication and writing skills. Experience and proficiency with a range of computer software and platforms, including MS Outlook, Word, and Excel. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. Must be able to maintain individuals' confidentiality. Reliable transportation, driver's license and proof of auto insurance required. OTHER INFORMATION: Background and reference checks will be conducted. Hours vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. It is the policy of Equitas Health that no employee or applicant will be discriminated against because of race, color, religion, creed, national origin, gender, gender-identity and expression, sexual orientation, age, disability, HIV status, genetic information, political affiliation, marital status, union activity, military, veteran, and economic status, or any other characteristic protected in accordance with applicable federal, state, and local laws. This policy applies to all phases of its personnel activity including recruitment, hiring, placement, upgrading, training, promotion, transfer, separation, recall, compensation, benefits, education, recreation, and all other conditions or privileges of employment. Equitas Health values diversity and welcomes applicants from a broad array of backgrounds.
• Location: Toledo
• Post ID: 50506777 toledo